Humanoid Robots to make dining easier
SINGAPORE — humanoids are set to make our dining experience easier as Global payments technology firm MasterCard recently marked a new frontier in payments with the recent launch of the first voice-based commerce application for a humanoid robot.
Pepper, a humanoid robot powered by MasterCard’s Connected Device API (Application Programming Interfaces) and Developed by Softbank, on a trial basis, gave the diners at the Pizza Hut Singapore’s Punggol outlet a stress-free experience with fast, simple yet secure digital payments using MasterPass, a mobile payment platform that is linked to their smart devices, according to a report from Inquirer.
Tobias Puehse, vice president at MasterCard innovation management, digital payments and labs, said they aim to give consumers more payment options accessible to all types of digital interaction points without sacrificing personalization and security; which will eventually lessen waiting time for customers especially in restaurants where high turnover is needed.
MasterCard also aims to help restaurants and stores add more value to each transaction by making it faster and simpler to connect to any new voice and chatbot interface without major backend integration. They also worked with Teksbotics, a robotics and artificial intelligence firm, to link the robot’s voice-based interface technologies with MasterCard’s own secure payment services.
“We’re actually trying to create experiences that are digital, where the solution is so smart, uses artificial intelligence and technology that become adjusted to us humans,” he said.
He explained that the integration of Masterpass—Mastercard’s digital payments solution—into its Connected Device API means consumers have the added convenience of now being able to pay across a number of different interfaces—whether via digital voice-based assistants, social media chatbots and mobile apps.
“The result is a safe and easy voice-assisted commerce experience with the potential to be adopted across various environments—from retail to restaurants and beyond,” he said.